At InsureAfrica, we take pride in our unwavering commitment to safeguarding our clients motoring peace-of-mind. We provide the reliable assurance and support needed to protect and nurture what matters most to you, and ensure that we exceed your expectation of our products and services.
Innovative insurance solutions tailored just for you.
Expert team driving insurance innovation forward
Swift payments by qualified technicians assured.
lnsureAfrica’s key value proposition is the fact that we are uniquely positioned to
design and provide innovative products to meet client’s specific needs. Products can be customised to suit individuals or companies and are backed by our expert administrative capabilities and dedication to service excellence. This is achieved through the development of strong business relationships with our clients, well trained and highly motivated staff, as well as state-of-the-art technology and systems.
All claims are adjudicated by qualified technicians with a focus on swift payment.
In addition, we constantly monitor the progress of products within the relevant competitive landscape and evaluate performance against the background of current industry norms and the economy. Our meticulous approach and attention to detail enables us to refine products as appropriate and thus ensure the superiority of our product range at all times.
Transparent communication and support throughout the policy life.
Customized coverage just for you.
Ensuring peace of mind.
Providing support when you need it most.
Service Excellence is a very important part of our Ethos. This is an area to which we dedicate obsessive attention and focus.We embrace the recently introduced Treating Customers Fairly (TCF) emphasis of the FSCA as it speaks directly to one of our core values. To this end, we ensure that all Customer queries and complaints are treated swiftly and efficiently, with the respect they deserve. We value and act on client feedback obtained from regular surveys.
Our team of specialist Sales Executives provides:
• Product Training
• Admin and Claim Procedures Training
• Policy/Product stock supply and maintenance
• Supply of Marketing and Point of Sale Material
• Facilitation of Training re Legislation, as applicable
• Sales Techniques Training
• Sales Motivation
• Policy/Product Invoicing, as applicable
• Regular Legislative Updates, as applicable